Cancellation, Reschedule & Refund Policy
Version 1.3 – 14 July 2025 (Australia-wide)
1 . Definitions
| Term | Meaning |
|---|---|
| Knighty’s Photography / we / us / our | Dylan Knight trading as Knighty’s Photography, ABN 86112559463, Australia. |
| Workshop | Any paid photography workshop, tour, retreat or tuition advertised by us. |
| Client / Participant / you | The individual or entity who books and pays for a Workshop. |
| Start Date | 00:01 local time on Day 1 of the scheduled Workshop. |
| Force Majeure Event | Event beyond a party’s reasonable control (e.g. natural disaster, pandemic, government restriction, serious leader illness). |
2 . Booking & Payments
- Deposit – 30 % non-refundable deposit secures your place.
- Balance due – Remaining 70 % payable 60 days before the Start Date.
- Late bookings (≤ 60 days) – 100 % fee due at time of booking.
- GST – All prices include Australian GST where applicable.
3 . Cancellation by Client
| Notice period | Refund entitlement* |
|---|---|
| ≥ 90 days | 100 % of monies paid, less A$100 admin fee |
| 60–89 days | 75 % refund |
| 30–59 days | 50 % refund |
| < 30 days | No refund unless we fill your seat (then 100 % less admin fee) |
*Refunds processed within 10 business days to the original payment method.
How to cancel – email written notice to dk@knightysphotography.com.au. Effective date is when the email is received.
4 . Reschedule & Transfer
- One-time transfer of deposit/booking permitted ≥ 60 days before Start Date (subject to availability).
- < 60 days → treated as cancellation (see table) unless seat is re-sold.
5 . Cancellation or Material Change by Us
- Minimum numbers – We may cancel if enrolment < 2 participants 30 days out; you receive 100 % refund or fee-free transfer.
- Force Majeure – If a Force Majeure Event forces cancellation or date change, you may choose:
- transfer to new date,
- credit valid 24 months, or
- full refund. Our liability is capped at monies paid.
6 . Client Responsibilities & Insurance
You are responsible for travel, equipment and comprehensive travel insurance covering cancellation, medical, equipment and weather disruptions from deposit date.
7 . Liability & Risk Acknowledgement
- Outdoor photography involves inherent risks; participation is voluntary and at your own risk.
- We are not liable for loss, injury or damage except as required under the Australian Consumer Law.
- Nothing in this Policy excludes your non-excludable rights under the Competition and Consumer Act 2010 (Cth) or relevant State/Territory fair-trading legislation.
8 . Dispute Resolution
Please notify us in writing of any dispute and allow 14 days to respond. If unresolved, either party may refer the matter to the civil & administrative tribunal of the State or Territory where the Workshop was delivered (e.g. QCAT, NCAT, VCAT, SAT, TASCAT) or to another agreed mediator before starting court proceedings.
9 . Amendments
We may amend this Policy by posting an updated version on our website. The version in force on the date you pay your deposit applies to your booking.
10 . Governing Law
This Policy is governed by the laws of the State or Territory in which the relevant Workshop is conducted. The parties submit to the non-exclusive jurisdiction of the courts of that State or Territory.